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IT Support Junior

Country : Croatia

Town : Zagreb

Contract type : Permanent

Availability : Full time

Job description

LOCATION: Zagreb, Croatia.
We are looking for an IT Support Junior with a technical background or some experience in IT. The IT Support Junior is responsible for handling all intranet requests and issues - installation and configuration of desktop environments and handling equipment issues (purchase planning of IT equipment and maintenance).
The IT Support Junior is responsible for installation and configuration of desktop environments
(Windows, Mac, and Chromebook based), and work on internal company’s helpdesk.
KEY RESPONSIBILITIES
- Install and configure MS Windows, Mac, and ChromeOS based desktop devices, and various software tools used by our employees
- Handle various issues - printer problems, network connection, installation of office I equipment, non-working software
- Handle various issues with Google Business Suite
- Help IT support seniors
- Learn a lot about IT support and IT in general

Profile

- Knowledge of English is mandatory - we are an international company and you will work with people from different countries using English as the main language for communication inside the company.
- Understanding of IT concepts, computers, network
- Experience in work with MS Windows, MS Office, and hardware.
- Good teamwork and people skills
- Ability to properly communicate IT issues to non-IT people is essential
- Motivation for learning
- Knowledge of Google Business Suite, Mac or Linux is a plus
 
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