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KEY RESPONSIBILITIES Provide a highly professional consumer experience by collaborating with consumers through various communication channels Solve customer complaints and inquiries in a courteous and tactful manner while providing clients with accurate, timely and professional answers Resolve consumer issues and complaints by identifying the cause of the problem and selecting the best solution Establish a customer relationship with consumers Use customer feedback and communicate with other teams to create better customer service Proactive sales approach in every interaction with consumers to discover new sales opportunities Receive orders from B2C platforms and coordinate order status, dispatch date, product availability and communication with customers when needed Communicate effectively with the logistics department regarding order status Support the sales team in their day-to-day operations and seeking new sales opportunities Participate in marketing campaigns, track leads, and take advantage of cross-selling opportunities All other activities according to Supervisor request on behalf of job position requirements Location: Zagreb, Croatia FOREO is a wildly innovative brand of 3000+ revolutionaries who opt for bold instead of boring every time. Our Swedish beauty-tech co. is forever hungry for something new-whether it's a groundbreaking high-tech beauty product or an unorthodox way to work smarter. If breaking molds and challenging standards are your things, check out our jobs page at foreo.talentlyft.com/#home to see what's available. Personal Relationship Specialist - French Speaking Location: Zagreb, Croatia FOREO is a wildly innovative brand of 3000+ revolutionaries who opt for bold instead of boring every time. Our Swedish beauty-tech co. is forever hungry for something new-whether it's a groundbreaking high-tech beauty product or an unorthodox way to work smarter. If breaking molds and challenging standards are your things, check out our jobs page at foreo.talentlyft.com/#home to see what's available.

RESPONSIBILITIES: Online sales and promotional activities support on foreo.com Sales activities coordination with regional FOREO markets Annual Marketing and Sales plan execution on foreo.com in collaboration with supervisor Online product assortment, and merchandising strategies creation E-commerce support in digital marketing campaigns coordination for foreo.com Assuring consistency in brand messaging among all FOREO digital channels New product launches support Standardized sales and KPIs reports creation and delivery for the supervisor All other activities according to the Supervisor's request on behalf of job position Location: Zagreb FOREO is a wildly innovative brand of 3000+ revolutionaries who opt for bold instead of boring every time. Our Swedish beauty-tech co. is forever hungry for something new-whether it's a groundbreaking high-tech beauty product or an unorthodox way to work smarter. This is an exciting opportunity to kickstart your career with a prestigious international brand, gaining valuable experience in E-commerce. E-Commerce Assistant Location: Zagreb FOREO is a wildly innovative brand of 3000+ revolutionaries who opt for bold instead of boring every time. Our Swedish beauty-tech co. is forever hungry for something new-whether it's a groundbreaking high-tech beauty product or an unorthodox way to work smarter. This is an exciting opportunity to kickstart your career with a prestigious international brand, gaining valuable experience in E-commerce.